We provide a one year warranty from the date of purchase. The warranty is only valid for servicing in the country of purchase.
Warranty Certificate for Casio Purchases
The warranty certificate is valid only for service in the country of purchase.
Should the watch malfunction under normal use, it will be repaired without charge for a period of one year from the date of purchase. If the watch requires service within the warranty period, request repair or adjustment at the store where purchased or the authorised Casio watch distributor stamped in the warranty certificate, presenting the watch together with the warranty certificate. The customer shall not have any claim under the warranty for repair or adjustment expenses if :
- The trouble is caused by improper, rough or careless treatment.
- The trouble is caused by a fire or other natural calamity.
- The trouble is caused by improper repair or adjustment, made by anyone other than the authorised Casio watch distributor or its retailers.
- The case, band, glass or battery is damaged or worn.
- The warranty certificate is not presented when requesting service.
- The name and address of the authorised distributor or the retailer are not stamped in the warranty certificate.
- The date of purchase, model name and manufacturing number are not entered in the warranty certificate.
Warranty Certificate for Jacques Farel Purchases
Every Jacques Farel watch is manufactured from quality materials under strict supervision.
Buying a Jacques Farel creation is an assurance of the very best workmanship is valid for a period of one year from the day of purchase.
The warranty does not include wear or alteration to the case, strap, bracelet and crystal(lens), as well as water damage(unless marked water-resistant). The warranty is void if the watch has been damaged by accident, negligence, unauthorised service, or other factors not due to defects in materials or workmanship.
Precautions :
When your watch is under water or wet, do not try and set the time, use pushers or bezel. Case and bracelet should be rinsed thoroughly in fresh water after being in salt water.
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